Privacy Policy

Thank you for choosing [linkthym.com] (“we,” “us,” or “our”). We are committed to protecting your personal information and ensuring your privacy is respected. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store (the “Store”), purchase our oil paintings, or interact with us in any way. By using our Store, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you:

1.1 Information You Provide Voluntarily

· Contact Information: Such as your name, email address, phone number, and shipping/billing address when you place an order, create an account, or subscribe to our newsletter.

· Payment Information: When making a purchase, you will provide payment details (e.g., credit card number, expiry date) through our third-party payment processors (e.g., Shopify Payments, PayPal). Please note that we do not store your full payment information on our servers; this is handled securely by our payment partners.

· Account Details: If you create an account, we will store your username, password (encrypted), and order history to make future purchases and account management easier.

· Communication Data: Information from emails, messages, or customer service inquiries you send to us, which helps us respond to your needs and improve our service.

1.2 Information Collected Automatically

· Device and Usage Data: When you browse our Store, we may collect information about your device (e.g., device type, operating system, IP address) and how you use our Store (e.g., pages visited, time spent, links clicked). This is collected using cookies, web beacons, and similar tracking technologies (see Section 3 for more details).

· Order-Related Data: Details about your purchases, such as the oil paintings you buy, order dates, and shipping preferences, to process your orders and provide post-purchase support.

2. How We Use Your Information

We use your personal information for the following purposes:

· Process and Fulfill Orders: To verify your identity, process payments, ship your oil paintings, and send order confirmations or tracking updates.

· Provide Customer Support: To respond to your questions, resolve issues with your order, or assist with returns/exchanges.

· Improve Our Store and Services: By analyzing how you use our Store, we can enhance the user experience, add popular oil painting styles, or optimize our website layout.

· Send Marketing Communications: With your consent, we may send you emails about new oil painting collections, special offers, or art-related tips. You can unsubscribe at any time using the link in our emails.

· Comply with Legal Obligations: To fulfill tax requirements, maintain order records, or respond to lawful requests from authorities.

3. Cookies and Tracking Technologies

We use cookies (small text files stored on your device) and similar technologies to improve your experience on our Store. Cookies help us:

· Remember your account details (if you log in).

· Track items in your shopping cart.

· Analyze how visitors use our Store (e.g., which oil paintings are viewed most often).

You can control cookie settings through your browser (e.g., block or delete cookies). However, disabling cookies may affect certain features of our Store, such as saving items in your cart.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following cases:

· Third-Party Service Providers: We work with trusted partners to operate our Store and fulfill orders, such as:

· Payment processors (e.g., Shopify Payments, Paypal) to handle payments securely.

· Shipping carriers (e.g., FedEx, DHL) to deliver your oil paintings.

· Email service providers to send order updates or marketing messages (with your consent).

These providers are contractually obligated to use your information only to provide services to us and to protect it securely.

· Legal Requirements: We may disclose your information if required by law (e.g., to comply with a court order) or to protect our rights, property, or safety, or that of our customers.

· Business Transfers: If we sell or merge our business, your information may be transferred to the new owner, but they will be required to honor this Privacy Policy.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes:

· Using encryption for sensitive data (e.g., account passwords).

· Restricting access to your information to authorized staff only.

· Working with secure third-party providers (e.g., Shopify) that follow industry-standard security practices.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously update our security measures to minimize risks.

6. Your Rights Regarding Your Information

Depending on your location (e.g., EU under GDPR, California under CCPA), you may have the following rights:

· Access: Request a copy of the personal information we hold about you.

· Correction: Ask us to update or correct inaccurate information.

· Deletion: Request that we delete your personal information (where we no longer need it or you withdraw consent).

· Opt-Out: Unsubscribe from marketing emails at any time (use the “unsubscribe” link in our messages).

· Data Portability: Request a copy of your information in a structured, machine-readable format.

To exercise these rights, please contact us at linkthym@gmail.com. We will respond to your request within a reasonable timeframe, typically 30 days.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example:

· Order information is kept for tax and record-keeping purposes (usually 5 years).

· Account information is retained until you request deletion.

· Marketing data is kept until you unsubscribe.

8. Third-Party Links

Our Store may contain links to third-party websites (e.g., art blogs, social media). This Privacy Policy does not apply to those sites. We recommend reviewing the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our Store is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Store. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

· Email: [linkthym@gmail.com]

· Address: [Room 21747, No. 260 Jiangshu Road, Xixing Street, Binjiang District, Hangzhou City, Zhejiang Province, China]